Saturday, March 22, 2014

Go Team!

By this part of the semester, we have moved on to doing less individual work and more teamwork. I really enjoy working on team projects because I feel that this is what I will be doing most during an internship or my future career. The assignment for the team analysis project was introduced to us not that long ago and we have to write a multi-paper consulting report and present next Thursday! It has been a little stressful trying to get everything done, because we are far from it, but we have been working together very well as a team. Multiple times already we had met together to plan the next step and work on our report.

For our project, we chose to research and present a consulting plan to Vivint. We decided to select this company because they are a relatively new company and they still have many things that they need to improve to have better customer satisfaction. What we overlooked, however, is what kind of solutions we could possibly develop. After analyzing many complaints for the company, we realized that it will be a challenge to develop plausible solutions. Many problems deal with ethics which is a hard thing to change. The best solution is to replace management, but that is not really something you can do. By meeting together and planning, we were able to develop some logical solutions that will fix this problem.

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