By this part of the semester, we
have moved on to doing less individual work and more teamwork. I really enjoy
working on team projects because I feel that this is what I will be doing most
during an internship or my future career. The assignment for the team analysis
project was introduced to us not that long ago and we have to write a
multi-paper consulting report and present next Thursday! It has been a little
stressful trying to get everything done, because we are far from it, but we
have been working together very well as a team. Multiple times already we had
met together to plan the next step and work on our report.
For our project, we chose to
research and present a consulting plan to Vivint. We decided to select this
company because they are a relatively new company and they still have many
things that they need to improve to have better customer satisfaction. What we
overlooked, however, is what kind of solutions we could possibly develop. After
analyzing many complaints for the company, we realized that it will be a challenge
to develop plausible solutions. Many problems deal with ethics which is a hard
thing to change. The best solution is to replace management, but that is not
really something you can do. By meeting together and planning, we were able to develop
some logical solutions that will fix this problem.
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